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Telephone: 01454 617673 - Email: info@actorfactoryproductions.co.uk

Real Action Roleplay

 

Real Action Roleplay



"
I was impressed with the quick understanding of our requirements and the helpful suggestions made. The feedback we received was professional and enlightening and has proved very useful in the development of the team."
City of Bristol College
HR Staff Assessments


 

Our Roleplays are Bespoke to Your Company

Below are some ideas of the types of scenarios that we can cover using our roleplay or forum theatre formats.

Management Training
  • Handling redundancies
  • Motivating employees
  • Coaching skills
  • Safety issues
  • Managing sensitive information
  • Handling absences, lateness,
  • Idleness or poor performance
  • Negotiation
  • Decision making
  • Interview techniques
Sales Training
  • Tackling cold calls
  • Getting past the ‘gatekeeper’
  • Body language
  • Objections
  • Confidence with clients
  • Handling difficult customers
  • Presenting to clients
  • Negotiating
  • Selling techniques
Customer Service
  • Irate customers
  • General enquiries
  • Interaction
  • Handling aggression
  • General telephone skills
  • Responsiveness
  • Complaints
People Skills
  • Dealing with sensitive information
  • Being assertive
  • Confidence with clients/ fellow employees
  • Confronting management with problems
  • Getting your message across efficiently
  • Interacting with fellow employees
  • Negotiating skills

 

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